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Why are there multiple DIRECTV NOW charges on my credit card account?

Mike Litherland -

If you experienced difficulties while ordering and attempted to purchase the Apple TV or Amazon Fire Stick offer from DIRECTV NOW multiple times, it is possible for a credit card company to pre-authorize your card multiple times, resulting in multiple holds on your card. 

These holds should drop off your account within 3-5 business days, as determined by your bank.  You will only be charged for the successful transaction.  Your bank will be able to verify any pending charges and confirm that only one charge will be processed.

Note:  Once you enter your zip code, if the ordering system shows "Try Again" please verify/correct your zip code.  Do not attempt to move forward in the ordering flow until your zip code reflects correctly.

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