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How does the DIRECTV NOW device offer work?

Anthony Diaz -

Are you thinking about subscribing to DIRECTV NOW?

Great news: You can get a get a streaming player at no additional cost when you sign up for a new prepaid DIRECTV NOW one or three-month subscription.

Note: Device offers are only available to new DIRECTV NOW subscribers.

Streaming players, such as Amazon Fire TV Stick and Apple TV, allow you to enjoy DIRECTV NOW content on your TV.

Yes. You can stream right away from your computer at directvnow.com. Or download the DIRECTV NOW app to your mobile device and start watching.

Your streaming player will ship within 2-3 weeks. Look out for a shipping confirmation email that will provide an estimated delivery date.

If ordered in a retail store, you should depart the store with device in hand.

For assistance with your tracking number and email, please chat with an agent by selecting the Chat available link at the bottom of this page.

Depending on the offer you choose, your first monthly charge will appear after your 7-day free trial or your prepaid period. You will receive a subscription confirmation email that details your next bill date.

You will not receive a monthly bill. For billing information, sign in to your DIRECTV NOW account, access your User Account profile, and review the Payment History tab.

Pre-payment example for Apple TV offer:

  • Amount will be charged on the day of purchase (e.g. January 1st).
  • Bill date is the free trial period + purchase day (e.g. January 8th).
  • After the 3 month prepaid period ends, your DIRECTV NOW subscription will renew monthly to the payment method on file (e.g. next bill date will be April 8th).

Streaming players are included at no cost when you prepay for the service.  There are no refunds or credits on prepaid service.

Note: Defective products should be returned to the manufacturer. If additional assistance is needed, please chat with an agent by selecting the Chat available link at the bottom of this page.

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