Going forward, visit att.com/directvnowsupport for DIRECTV NOW help. Please bookmark it for future reference.
Below are the Internet download speed recommendations per stream for watching DIRECTV NOW:
- 150 Kbps - 2.5 Mbps - Minimum broadband connection speed for Mobile devices
- 2.5 - 7.5 Mbps - Recommended for HD quality
We recommend a minimum of 12 Mbps for broadband connections to the home.
Test your current Internet speed. Please contact your Internet service provider with questions regarding Internet speeds.
HD Video Quality
TV shows and movies that are available in HD will play in 720p or better with the recommended download speed on web browsers. Keep in mind that mobile streams on a smartphone or tablet are limited to 480p.
DIRECTV NOW Bandwidth Usage
Higher quality video uses more bandwidth. If your provider caps your Internet service bandwidth or data, you can consume less data by changing your video quality settings to Low or Medium.