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How do I change the DIRECTV NOW user ID or password on my account?

Anthony Diaz -

You can easily update the DIRECTV NOW user ID or password for your account at any time. 

Update your DIRECTV NOW user ID and password:

  1. Sign in to your account using a supported browser.
  2. Select the Home page person icon to access Settings.
  3. Select My Profile.
  4. Edit the email address field.
  5. Select Update to save changes.

Change the DIRECTV NOW password on your account:

  1. Sign in to your account using a supported browser.
  2. Select the Home page person icon to access your User Account.
  3. Select My Profile, then select Change Password.
  4. Confirm your current password and provide a new password.
  5. Select Update to save changes.

Note: Passwords must be at least 8 characters, including a letter and a number or a special character (!@#$%^&=+).

For accounts created on or after March 12, 2018

If you ordered DIRECTV NOW service on or after March 12, 2018, you will have an AT&T Access ID and password.

Change your AT&T Access ID

  1. Sign in to your account using a supported browser.
  2. Select the Home page person icon to access Settings.
  3. Select My Profile.
  4. Next to Access ID, select Edit.
  5. If prompted, select your Access ID security questions and choose your answers then continue to your account.
  6. Update your Access ID and select Save.
  7. Sign back in to DIRECTV NOW with your new ID.

Note: Save your security questions and answers in a safe place. These are the security questions you will use in the future for help with signing in.

Change your AT&T Access ID password:

  1. Sign in to your account using a supported browser.
  2. Select the Home page person icon to access your User Account.
  3. Select My Profile.
  4. Next to Password, select Edit.
  5. If prompted, select your Access ID security questions and choose your answers then continue to your account.
  6. Confirm your current password and provide a new password.
  7. Select Save.
  8. Return to DIRECTV NOW to continue.

Note: Save your security questions and answers in a safe place. These are the security questions you will use in the future for help with signing in.

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