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How do I manage my DIRECTV NOW account?

Anthony Diaz -

We recommend signing in to your account from a web browser for all account settings and options. Some updates can't be performed in the mobile app. From a web browser, select the icon in the upper right for account settings. On a mobile device, a gear icon displays.

  1. Sign in to your account.
  2. Select the icon from the website header to access Settings.

 

User Account

  • Select User Account.
  • Select Manage My Plan to do the following:
    • Select a new package to upgrade or downgrade your current plan. Select Accept Changes to confirm any updates.
    • Choose from the available premium channels and extras. Select Accept Changes to confirm any updates.
  • Choose Payment Info to update payment information. Select Update to save your changes.
  • Choose My Profile to update your profile information. Select Update to save your changes.
  • Choose Payment History to view your next payment date.
  • Promo Code allows you to add a promotional code.

Closed Captioning

  1. Select Closed Captioning to modify closed caption settings.
  2. Customize your closed captions with any of the following options:
    • Font type
    • Font size
    • Text color
    • Background color

Select Autoplay Next Episode to automatically play next episode in a series you are watching. If Autoplay is activated, the Autoplay radio button is highlighted.

Select Nielsen Measurement to learn more about or opt out of audience measurement.

Select Terms and Conditions or Privacy Policy to review important DIRECTV NOW policies.

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