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How do I manage my DIRECTV NOW account from the mobile app?

Anthony Diaz -

The DIRECTV NOW app lets you view, manage, and update key account settings, such as preferences, streaming, and more.

Note: For full access to account settings, including changes to your subscription package, please sign into the DIRECTV NOW website, not the app on a mobile device. Please review Manage your DIRECTV NOW account for more information about account updates from a laptop or computer.

  1. Sign in to your account on the app.
  2. Select the Gear icon to access Settings.
  3. The Settings page displays the following options.

Select Account to view your current package and user ID. If you wish to change your plan or account information, please visit: https://directvnow.com/accounts/overview.

Select Sign Out to log out of the app.

Select Preferences to:

  • Stream with Mobile Data to access the Web on the go.
  • Play live TV on Launch.
  • Mute TV on Launch.
  • Set Cellular Streaming Quality (see below).

When you select Cellular Streaming Quality, a new screen opens, where you can choose Good or Better quality streaming.

Select About to:

  1. Access the DIRECTV NOW Help Center.
  2. Learn about or opt out of Nielsen audience measurement.
  3. Review the DIRECTV NOW Terms & Conditions.
  4. Review the Privacy Policy.

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